Privacy Policy

 Last updated: November 2025

1. Introduction

Welcome to Riskbotix (“we,” “our,” “us”). We provide AI-powered tools and automation services for the insurance industry. This Privacy Policy explains how we collect, use, store, and protect information when you interact with our website, products, or services. We are committed to safeguarding your data and respecting your privacy in line with the UK GDPR, Data Protection Act 2018, and other applicable laws.
 

2. Information We Collect

We may collect and process the following information:

a. Business Contact Information

• Name, job title, company name 
• Business email address and phone number 

b. Website & Communication Data

• Enquiry form submissions 
• Emails and messages exchanged with our team 
• Analytics data such as IP address, browser type, and device information 

c. Account & Usage Data (if applicable)

• Login credentials for customer portals 
• Product usage metrics (e.g., number of active bots or sessions) 
• Configuration data for AI agents (provided by clients) 

We do not intentionally collect sensitive personal information unless it is necessary for service delivery and explicitly provided by you.

3. How We Use Your Information

We use your information to:

• Provide and maintain our products and services 
• Respond to your enquiries and support requests 
• Process billing and manage client accounts 
• Improve our website, services, and user experience 
• Send product updates, newsletters, or relevant business communications (you can      opt out anytime) 

4. Legal Basis for Processing

We process your data based on:

• Contractual necessity – to deliver the services you purchase or request. 
• Legitimate interests – to operate, improve, and market our business-to-business services. 
• Consent – for optional marketing communications or data you explicitly share. 
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5. Data Sharing and Third Parties

We may share limited data with trusted third parties who help us operate our business, including:

• Cloud hosting providers (e.g., AWS, Google Cloud, Supabase) 
• Communication tools (e.g., Twilio, WhatsApp Business API) 
• Payment processors (e.g., Stripe) 

All third parties are bound by data protection agreements and may not use your data for any other purpose.

We never sell your personal information.

6. Data Retention

We retain your business data only for as long as necessary to fulfil the purposes outlined in this policy — typically up to 7 years for contractual or legal compliance.

7. Data Security

We implement appropriate technical and organisational measures to protect your data against loss, misuse, unauthorised access, disclosure, or alteration.

Access to data is strictly limited to authorised personnel and service providers.

8. Your Rights

Under data protection law, you have the right to:

• Access the personal data we hold about you 
• Request correction of inaccurate data 
• Request deletion of your data (where applicable) 
• Object to or restrict certain types of processing 
• Withdraw consent for marketing communications 

To exercise your rights, contact us at [insert contact email, e.g., privacy@riskbotix.com].

9. Cookies

Our website uses cookies to enhance functionality and analyse traffic. You can control cookie preferences through your browser settings or our cookie banner when you first visit the site.

10. International Transfers

If we transfer data outside the UK or EU, we ensure appropriate safeguards are in place, such as Standard Contractual Clauses or equivalent legal protections.

11. Contact Us

If you have any questions about this Privacy Policy or how we handle data, please contact:

Riskbotix Ltd 

2 Leman Street, 

London, 

United Kingdom, 

E1W 9US

If you are based in the UK or EU and have unresolved concerns, you have the right to contact the Information Commissioner’s Office (ICO) at www.ico.org.uk.

Riskbotix Ltd Registered in England and Wales Company No. 16837496 Registered Office Aldgate Tower, 2 Leman Street, London E1 8FA